The owner is the bottleneck
Nothing ships without you. Two weeks away isn't a holiday, it's a risk.
Operations Audit · Australian Businesses $1M+
Your business is leaking money. We'll show you exactly where — saving directors time, and giving you back your freedom.
A forensic audit of how your business actually runs — not how it's supposed to run. 42 sections. 264 questions, scored across 7 dimensions. One costed 90-day plan. Your fee is never more than the value we identify divided by 2.5.
You receive a scored report across 7 dimensions, a ranked list of findings with estimated dollar values and the assumptions behind them, and a 90-day plan showing who does what, by when.
Or find out what your business is worth — free Business Valuation Assessment
- ClaritySee what's really holding you back.
- ControlTake control with data and a plan.
- ConfidenceMake confident moves forward.
Sectors we serve · Australian businesses turning over $1M+
Construction & Civil
Manufacturing & Trades
Professional Services
Transport & Logistics
Healthcare & Medical
Mining & Resources
The Problem
You're not short on effort. You're short on visibility.
Revenue is up. Profit isn't. Jobs are getting won and you still can't say, with certainty, which ones made money. Every decision routes back through you. The reports you get tell you what happened, never what to do about it. None of that is a work-ethic problem. It's a measurement problem — and it compounds quietly.
"A 3% margin leak on a $4M business is $120,000 a year. It never appears as a line item. It simply never shows up in your account."
The margin is a mystery
You know your turnover to the dollar. You're guessing at your true net.
Systems live in people's heads
When someone resigns, the process resigns with them.
Growth makes it worse
More revenue is adding pressure instead of profit.
If two or more of those landed, you already know what the audit will find. The only question is how much it's been costing you.
What We Do
We don't give opinions. We give evidence.
Every engagement starts the same way — we find where the money and the time are going. Then we build the systems that stop it happening again.
01
Operations Audit
A forensic review of how work actually moves through your business — people, process, systems, spend. 42 sections, 264 questions, scored across 7 dimensions. You finish with a ranked list of what's broken and what each fix is worth.
02
Profit Diagnostic
We trace margin line by line — by job, by client, by service line. You'll see which jobs, clients and services carry their weight, which don't, and what each fix is estimated to be worth.
03
Systems & Structure
Documented process, clear accountability, and reporting that tells you the truth without you chasing it. The goal is a business that runs correctly on the days you're not in it.
04
Growth Advisory
Ongoing counsel for directors carrying the weight — scaling, restructuring, or getting the business genuinely sale-ready. Retained, senior, and on the phone when it matters.
How It Works
From enquiry to a costed 90-day plan.
No 200-page report. No jargon. A ranked list of what's costing you money, what each fix is worth, and who's doing it by when.
01
Request your audit
Answer eight quick questions and see a broad price range with a clear ceiling for a business your size. No account, no call, no payment details.
02
Quick Diagnostic
A free 30-question Quick Diagnostic (about 8 minutes) scores your business across the same 7 dimensions as the full audit.
03
We qualify you
We review your diagnostic and confirm the audit is a genuine fit before any work begins. Not a fit? We tell you, and it's cost you nothing.
04
Full audit
42 sections, 264 questions. Typically about 8.8 hours across your team — split it across sessions and delegate sections to your team.
05
Value, then fee
We show you the value identified and your exact fee — never more than that value ÷ 2.5, never above your range ceiling. Accept and your report is released; decline and you owe nothing.
Our 2.5× Value Promise
Our 2.5× Value Promise.
Your fee is never more than the value we identify divided by 2.5, and never more than the top of the range you were shown. You see the value and the fee before you decide. If you decline, you owe nothing. If you accept and pay, you can request a full refund within 30 days of payment.
Value identified is our estimate of the opportunity in your business — not a result or a guaranteed return.
A broad price range up front (incl. GST). Your exact fee is set after the audit, against the value we identify. Our 2.5× Value Promise. Your fee is never more than the value we identify divided by 2.5, and never more than the top of the range you were shown. You see the value and the fee before you decide. If you decline, you owe nothing. If you accept and pay, you can request a full refund within 30 days of payment.
2.5×
Fee never more than value identified ÷ 2.5
Business valuation
Value my business What is your business worth — and what is holding the number down?
Get an indicative valuation of your business in minutes. Then see which operational fixes would move it.
Free. An indicative estimate, not a formal valuation or financial advice.
- Indicative range
A value range for a business your size and margin.
- What drives it
The factors a buyer weighs: profit, owner dependence, systems, client concentration.
- Where to start
The gaps most likely to be holding your number down.
Proof
What the audit looks for.
One client has given permission to show their audit in full: the before is the client's own submitted data, and the after figures are modelled — an estimate of the end state, not an achieved result.
Unpriced complexity
Jobs that look profitable on the quote and lose money in delivery. Usually variations, rework and travel that were never costed.
Silent overhead drift
Subscriptions, plant, insurances and roles that made sense two years ago and have never been re-tested against current revenue.
The owner tax
Work only the director can do, that shouldn't need the director. It caps the business at whatever one person can carry.
42
audit sections
264
questions across the audit
7
dimensions scored in every audit
2.5×
Value Promise: fee never more than value identified ÷ 2.5
About Us
We believe better businesses build a better Australia.
Better Business Australia was founded to bring clarity and control to growing businesses. We combine deep operational expertise with a straight-talking approach that gets results — audit first, blueprint second, implementation alongside you.
Better every day.
Better Business Australia
Forensic operations consultancy · Sydney
Summary: Jason, who owns an accounting firm in North Sydney, says he put his business through the audit, found it in depth, implemented around 70% of the suggestions with help from BBA's tech team, and calls it one of the best things he has done for his business and personal life. He mentions that he knows one of BBA's owners and has previously done consulting work for him.
Client video testimonial · More testimonials
Clarity
We cut through the noise.
Control
We build systems that scale.
Confidence
We back our advice with outcomes.
Impact
We create lasting value.
Leadership
We don't audit businesses from a textbook. We run them.
Christopher J. Roberts · Founder
Leadership
Christopher J. Roberts
Founder — Better Business Australia, CBD Investment Group, ALC Investments
Christopher builds and operates a portfolio of Australian companies across service-based industries including civil construction, law and accounting services, health and media — the same industries most of our clients are in. Better Business Australia exists because the diagnostics, systems and execution frameworks used inside that portfolio worked, and other owners kept asking for them.
Every business I've bought into had money sitting in plain sight. Not hidden — just never counted. The audit is how we count it.
Investment
Clarity first. Price second.
A broad price range up front, with a ceiling you will never be asked to exceed. Your exact fee is set after the audit, against the value we identify — never more than that value divided by 2.5. Nothing to pay unless you accept.
Start with a free 30-question Quick Diagnostic, then we approve you for the Forensic Operations Audit. Decline the fee and you owe nothing. Full refund on request within 30 days of payment. Generally deductible as a business expense — confirm with your accountant.
Range with a ceiling, no hourly rates
Pay only if you accept
2.5× Value Promise in our Terms
Questions
Straight answers.
Is the assessment really free?
Yes. The eight sizing questions and the 30-question Quick Diagnostic are free — no payment details at either step. You see a broad price range with a ceiling up front, and nothing is payable unless you accept your exact fee after the audit.
How much of my time does the full audit take?
The 42-section audit covers 264 questions, scored across 7 dimensions — typically about 8.8 hours across your team — split it across sessions and delegate sections to your team. A working session with us follows.
How is my fee calculated?
Before the audit you see a broad range for a business your size, with a ceiling you will never be asked to exceed. We set your exact fee (incl. GST) only after the audit is complete, once we can show you the value we have identified — and it is never more than that value divided by 2.5. If you don't accept it, you pay nothing and the full report is not released. No hourly rates, no scope creep.
What if you don't find anything?
Then you pay nothing. Your fee is capped at the value we identify divided by 2.5, so no value means no fee. Our 2.5× Value Promise. Your fee is never more than the value we identify divided by 2.5, and never more than the top of the range you were shown. You see the value and the fee before you decide. If you decline, you owe nothing. If you accept and pay, you can request a full refund within 30 days of payment.
I've been burned by consultants before.
That is a fair concern. Here is how we work: our fee is capped against the value we identify, each finding is given an estimated dollar value with the assumptions shown, you see the value and the fee before you decide, and the 2.5× Value Promise is in our Terms.
Is my data secure?
Encrypted, used only to produce your audit, never sold. Access or deletion on request, any time.
Get Started
Eight minutes now, or another year wondering.
Start with the free Quick Diagnostic. No call, no pitch, no obligation. A broad price range up front; your exact fee is set after the audit, against the value we identify. Nothing to pay unless you accept.
No obligation. Nothing is payable unless you accept your fee after seeing the value identified.
Contact us
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